Shipping policy

Order Processing

  • Items typically ship within 2-3 business days from your order being placed.
  • Specialty items such as mugs and cups may take longer due to production.
  • Most orders are processed and shipped within 2 business days although during high volume seasons your order may take up to 7 business days to ship. Orders are not processed on weekends or holidays.
  • Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, 

      Transit!

      • Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, please reach out to us so that we can help you diagnose the issue.

        • Items typically ship within 1 week from your order being placed. If you have questions regarding your order, please contact stores@tightwrapz.com

        Potential Delays and COVID-19

        • The health and safety of our employees and customers is our top priority. We’ve redesigned our order fulfillment center to comply with government/state recommended social distancing and personal protective equipment guidelines.

        Exchanges & Returns: 

        • We accept exchanges on a case by case basis if the item is unused and in its original condition.

        • We also accept returns on a case by case basis, considering the item is unused.